Guest journey
Keep your guests in the picture, step by step.
Before arrival
After the reservation
SMS & Email
Engage your guests with a welcome SMS and email with offers they can use before they even arrive.
Guest web
Useful info
Let your guests find every piece of information they need on their mobile phone or computer.
Smart catalogue
Let your guests find what they desire and order it by one click on their mobile phone or a computer.
Digital Check-in
Cut the waiting at the reception with easy check-in. Allow guests to fill everything online: comfortably and in advance.
Contactless payment
Enable your guest to pay online, even before the check-in. Or any other time you’ll choose.
Mobile E-Key
No need to rush guests to the reception – enable them to open the room all by themselves by a simple click.
Super Light Kiosk
Let your guests check in with their mobile devices and offer them to pick up the keycard at your Super Light Kiosk.
During stay
offers of activities and services
WiFi Landing Page
Show a selection of your best offers right after the guests connect to your WiFi.
Nearby points
Automated messages
Connect with your guests automatically with messages, offering happy hours, spa, late checkout, or whatever you choose to.
Tours & Activities
Display third party offers in a Smart Catalogue and boost your profit.
Super Light Kiosk
Guest lost their card or it stopped working? No problem! S/he can issue a spare one at the Super Light Kiosk.
Hotel Service Orders
Provide services easily with customizable catalogue content.
WhatsApp and Messenger
Answer your guests’ questions immediately by allowing them to chat with the reception.
Online Checkout
Let your guest check their final bill, pay it online, and even issue an invoice.
Super Light Kiosk
Guests can get their check-out note and return the key at the Super Light Kiosk.
Goodbye SMS / email
Show some love to your guests even after their checkout, with automated messages allowing you to send them a questionnaire, loyalty programme info, discount for their next booking or even just a simple thank you note.
