About us | MyStay

About us

Innovation, efficiency and client centered approach is what we are striving for every day.

Headquartered in Amsterdam with operation and development teams in Prague, MyStay is the first global relationship platform to blend smartphone apps and mobile websites for improved communication between hotels and guests. In 2016 MyStay began a cooperation with Van der Valk, the largest Dutch hotel chain that became an early investor in the company.

That same year, MyStay was chosen as the best “SmartCity and Living” startup from among 400 StartupBootCamp participants and set its focus on the global market with new scalable version of the award-winning platform.

Having carefully studied guest usage of more than 50 custom smartphone apps at different hotels throughout Europe, the hospitality experts and top developers at MyStay are proud to offer quintessential functionality in an elegant, intuitive, and customizable smartphone assistant that is the perfect choice for any hospitality organization.

Our Mission

✔︎ Reshaping the modern hotel reception and the relationship with guests after the reservation.

✔︎ Helping hotels, hostels, resorts and all other accommodation facilities serve their guests in best way possible.

✔︎ Bringing efficiency, increased income and decreased costs into hotels operation and making guest happy, without stress and nicely informed. Letting them to enjoy the traveling to the location and have unforgettable and safe stay.

✔︎ Sharing the digital guest experience and its benefits with hospitality partners all over the world

Awards and success

⭐️ 2022 –  MyStay became a part of he 2022 HotelTechIndex Market Leaders report created by HotelTechReport.com. Our contactless technology has ranked in two categories: Best of Guest Experience (Contactless Check-in) and Best of Revenue Management (Upselling)

⭐️ 2022 – MyStay has been named as one of the TOP startups in the tourism sector by the World Tourism Organization (UNWTO) 

⭐️ 2021 – MyStay has been chosen as one of the 25 hottest startups in the hospitality sector for the year 2022 by PhocusWire

⭐️ 2020 – MyStay Free Contactless Kit was chosen by the United Nations World Tourism Organization (UNWTO) supported by the World Health Organization (WHO) as the most complete worldwide solution to mitigate COVID-19’s impact on tourism.

⭐️ 2018Chosen by Booking.com for guest experience scalable product

⭐️ 2017 – Named “Startup Of the Year” by the Czech Tourism Authority

⭐️ 2016 – StartupBootCamp finalist and winner of “Smart City and Living” award

⭐️ 2016 – UX design award winner

⭐️ 2016 – “Get in the Ring” Finalist

MyStay