autommated reception Archives

Can a boutique hotel, celebrated for its artistic design, also embrace cutting-edge technology? Hotel Mezi švy answers this question with a resounding yes. By partnering with MyStay, this unique hotel has proven that stunning artistry and smart hospitality solutions can go hand in hand, delivering an exceptional guest experience

The vision behind

Hotel Mezi švy isn’t just a boutique hotel—it’s a masterpiece. Every room is a one-of-a-kind work of art, designed and crafted by Polstrin, Czech company specializing in high-quality, custom-made upholstered furniture. But beyond the aesthetic appeal lies an innovative concept: Hotel Mezi švy operates as a fully self-service hotel, removing the need for a traditional reception desk. This innovative model prioritizes convenience and efficiency while maintaining the hotel’s artistic charm. Guests enjoy seamless check-ins, room access, and communication—all without waiting in line.

Powered by MyStay: The SMART hotel experience

With MyStay, Hotel Mezi švy has redefined the guest journey by introducing:

Effortless online check-in: Guests can check in directly from their mobile devices, skipping the queue entirely.
Secure digital keys: Instant room access with no need for traditional keycards.
Completely contactless stays: A seamless blend of technology and design, offering modern convenience without compromising on style.

Why contactless solutions matter

According to Oracle Hospitality & SKIFT’s “Hospitality in 2025”,

73% of travelers prefer self-service technologies.

Hotel Mezi švy exemplifies how even the most design-centric properties can leverage smart, contactless solutions to enhance the guest experience while staying true to their artistic vision.

Oracle Hospitality & SKIFT “Hospitality in 2025”

The tech stack behind the seamless experience

The success of Hotel Mezi švy’s contactless experience lies in its robust tech stack:
HotelTime PMS – Efficient property management at its core.
MyStay – Connecting the dots between PMS and door locks. From pre-stay messaging to post-stay feedback, MyStay ensures every guest interaction is smooth, personal, and efficient.
Assa Abloy: TESA Minimal IoT Locks – Opened with a single click, no downloads required.

Together, we’re proving that smart hospitality isn’t just for large chains—it’s for any property that values efficiency, innovation, and guest satisfaction.

Since introducing MyStay, +90% of guests now use the contactless room access solution—a rate that continues to grow!

What makes this collaboration special?

At MyStay, we’re proud to collaborate with visionary clients like Hotel Mezi švy. Together, we’re proving that smart hospitality isn’t just for large chains—it’s for any property that values efficiency, innovation, and guest satisfaction.