1. Activation and login
First you need to manually connect kiosk with the profile in MyStay
When the application is first started, a field is displayed to insert login data and a PIN of the accommodation
TIP! The accommodation's PIN can be found in the link to the residence website, always a 5-digit number (e.g. 91366)
2. Home page
this is a crossroads where guests can choose from 3 options
Check-in
Lost Key
Check-out
3. Login the guest
when selecting "Check-in," "Lost Key" or "Check-out" the guest will always be checked in
text under the title is editable in MyAdmin - Settings - section Kiosk
the text under the title is editable in MyAdmin - Settings - section Kiosk..
Check-in
the guest will be linked to the details of the online registration card
text under the title is editable in MyAdmin - Settings - section Kiosk
the guest does not have the possibility to obtain the key to the room, if the online registration cards are not filled for all persons on the booking
The room is not ready
will be displayed if the booking cannot be assigned to a room of the type (there is no free and clean room at the given moment)
TIP! "Check-in time" is the value given in MyAdmin
Issue of room key
text under the title is editable in MyAdmin - Settings - section Kiosk
Successful Card Issue
text describing room location is editable in MyAdmin - Settings - section Rooms
Writing information about cards issued to PMS
example of writing information about a standard card issued in PMS HotelTime:
example of writing information about the issued standard and replacement card in PMS Hores:
Lost Key 👇
Issue of spare card to room
each room can be issued Maximum one replacement card
text under the title is editable in MyAdmin - Settings - section Kiosk
Check-out 👇
Return cards from room
text under the title is editable in MyAdmin - Settings - section Kiosk
if the guest clicks "Check out," then the following dialog will be displayed to confirm
if the guest confirms the check-out by pressing "Confirm" but the check-out cannot be done, the last step with the text below will be displayed
If the guest confirms the check-out by pressing "Confirm," then the return step will be displayed, showing the actual number of issued reservation cards (including replacement) and the current number of returned cards
the guest will use the "I have no more cards" button if he has no more cards or no more cards to return, and then he will be shown the final step
Sending notifications
Part of the kiosk is sending e-mail alerts for example if there are room cards in the kiosk
in MyAdmin, in the Settings section - You can add multiple email addresses to which these notifications should be sent
Internet connection failure
The connection failure detected by MyStay actively - > from the moment of recording the countdown runs 20 seconds. If no Internet connection is available by then, then "No Internet connection" is displayed below.
In case we find an internet connection, then this page disappears and the guest is automatically redirected to "Home page"
Kiosk Update
Kiosk mode is set in the kiosk where it is not possible to get out of the application and it is not possible to use kiosk e.g. as an internet browser.
If you need to get out of kiosk mode, you need to gradually drop the application in the background by clicking on the square to the right of the central main button on the tablet.
After the 5th drop of the application, the password request is displayed. After entering it you need to click on the green pipe on the right, thus closing the keyboard.
The last step is to push the bottom black panel where the password was entered up (swipe up from the bottom panel) and confirm the password entry. This will disable kiosk mode.
You need to switch off kiosk mode for example when updating MyStay Kiosk.
Password to disable kiosk mode: mystay007 _ (including characters _)