What are some of the best practices when using advanced automated messaging at your property? Let yourself be inspired by our clients, who are actively using this feature. Pre-arrival messaging Guests…

When implementing MyStay, hotels usually start using our recommended communication templates, suggested frequency and guest journey flow. And the guests engagement usually goes to 45%+ from day one. This time our…

We are celebrating! After a year of a very successful pilot cooperation, the contract with our client, fully automated Smart hotel Nezvalova Archa has been prolonged! Nezvalova Archa, the winner of…

We at MyStay have been advocating for a (contactless) change in the hospitality field for years. As a software company that focuses on hotel technology this is purely logical, you might think. But.. We…

Changing traveler preferences The current feedback from the hospitality industry is that the expectations of travelers have increased significantly post-pandemic. The guests expect everything, that was available plus an increased…

Grand Hotel Hradec – the background The unique hotel is a jewel nestled in the very heart of the Krkonoše Mountains and the result of painstaking and precise work by…

As the amount of information in the world is growing every day, it is becoming increasingly difficult to find the necessary details at the right time. That’s why technologies, which…

The past year and a half has been very hard, with little to no income, very few guests and many jobs lost. The hospitality industry currently faces so many challenges,…

Upsell and cross-sell in hotels is about generating additional revenue by offering extras, various upgrades or add-ons. It can come in the form of a more expensive or personalised version…

The key to success for a full and smooth automation of a guest experience in hotels and travel accommodations is integration. This was one of the reasons why Freetime Hospitality…